Is my phone listening to me?
You've just come off a phone call where you raved about a brand-new song, yet when you open your favourite social media app, you're being targeted with ads for that exact artist. Sound familiar? Let us explain how online tracking really works.
By Rachel Lyndon-Jones · 2023-01-02 · 3 min read

You've just come off a phone call with Aunty Barbara where you raved about a brand-new song you're singing on repeat, yet when you end the call and turn your phone back to your favourite social media app, you notice you're being targeted with links to purchase the CD, Vinyl record, merch and concert tickets for your new fave artist. Sound somewhat familiar?
Let us explain how online tracking works, and uncover whether your phone is in fact listening in on your conversations...
Online tracking is a technique used by companies to gather information about a web user's behaviour and preferences. When you use your phone to browse the internet, access apps, or use social media, your device sends a wealth of information to the servers of the companies you interact with. This information includes details about your device, as well as your location and browsing history.
Many apps and websites use this information to track your activities. For example, a weather app may use your location to provide you with accurate weather forecasts, while a social media app may use your browsing history to show you relevant ads. This information can also be used to create targeted ads.
Advertisers can use the information they collect about your behaviour and preferences to show you ads that are more likely to be of interest to you. For example, if you repeatedly searched for your new ear-worm on Spotify, companies may show you ads for any merchandise the artist is selling, and these ads can follow you around the web.
Additionally, apps can also monitor how long you view an ad for in order to gauge your interest in the content. This is called view-ability tracking, and it allows advertisers to measure the effectiveness of their ads, and optimise them to reach the right audience and achieve better results. What's more, you can also be targeted with ads based on the activities of people you spend time with. For example, you stay at a friend's house overnight and connect to their WiFi and during your time there you use their shampoo, and the following day you're targeted with an ad for the same brand of shampoo.
Here's a detailed overview of how this information is shared:
- You are at your friend's house, meaning apps, websites and social media platforms are collecting your location data.
- Your friend has a Tesco Clubcard which has information on the shampoo they often purchase, and the location of their home.
- You connect to your friend's WiFi enabling your browsing and purchase history and your friend's to become connected.
- You are targeted with ads based on your friend's browsing and purchase history.
While online tracking can be useful for personalising your experience and showing you relevant ads, it's important to be aware of the privacy settings on your phone and the apps you use, and to regularly review and adjust them as needed to protect your personal information.
You can also use anti-tracking browser extensions and your browser's built-in tracking prevention features to protect your privacy.
So, to answer the question, is your phone listening to you? The long and short of it is, no. The ads you're targeted with would have been shown to you regardless of the conversations you had, the fact you spoke about the product you're being targeted with is highly coincidental.
Summary
Your phone is not actively listening to your conversations to target ads. Instead, online tracking uses your device information, location, browsing history, and even shared network activity to create a profile for personalised advertising. Your perception of your phone listening in is likely due to highly refined targeting methods.
Key takeaways
- Your phone isn't listening to your conversations for ad targeting.
- Online tracking uses device data, location, and browsing history.
- Shared WiFi networks can link your browsing activity with others.
- Adjust privacy settings and use anti-tracking tools to protect your data.
FAQs
- Is my phone actually listening to my conversations?
No, your phone is not actively listening to your conversations to target you with ads. The perception that it is comes from sophisticated online tracking methods that can make ad targeting seem highly coincidental. - How do companies track my online behaviour?
Companies track your online behaviour by collecting information such as your device details, location, and browsing history when you use apps, browse the internet, or engage on social media. - What is viewability tracking?
Viewability tracking is a method advertisers use to monitor how long you view an ad. This helps them gauge your interest, measure effectiveness, and optimise ads to reach the right audience. - Can my friend's online activity influence the ads I see?
Yes, if you connect to a friend's WiFi, your browsing and purchase history can become linked with theirs, potentially leading to you being targeted with ads based on their activity. - How can I protect my online privacy from tracking?
You can protect your online privacy by regularly reviewing and adjusting the privacy settings on your phone and apps, and by using anti-tracking browser extensions and built-in browser privacy features.