The algorithm didn't build Rome
Jaryn's raw take on branding, trust, and why your ad spend means nothing if your soul is empty.
By Jaryn Goelst · 2026-05-21 · 8 min read

There's a conversation happening in every agency boardroom, every founder's WhatsApp group, every marketing debrief right now. It goes something like this:
'We need more content. We need to show up more. We need to grow faster.'
Nobody ever says 'We need to be more honest.'
And that's exactly the problem. And we keep dancing around it.
Scroll your feed for five minutes. Go on. I'll wait.
You'll see them. Brands with perfect grids. Immaculate fonts. A 'community' that's really just a comment section full of fire emojis. A founder photo with a ring light and a vulnerability that took three takes to get right.
They look right. They spend right. They grow for a while.
Then they disappear.
Not because the algorithm changed. Not because the market shifted. Because they were never actually anything. They were a mood board pretending to be a mission. And people, real people, not your target demographic, actual human beings with functioning instincts, eventually feel that. They always do, always.
Fleeting brands are built on aesthetics. Lasting brands are built on attitude.
Eleven brands. One kitchen. And why it fell apart.
I built Darth Kitchens in Cape Town. Eleven different food brands, one kitchen, one team, one postcode.
No shopfront. No ambience. No story to hide behind. Just the food, and whatever truth, or lack of it, was baked into each concept.
Some had genuine personality. A voice. A specific person they were cooking for. Those ones built something. But others? They were just names on an app. Decoration. And I knew it, even when I pretended I didn't.
That was the real failure. Not operational, philosophical. We chased coverage over conviction. More brands, more listings, more revenue lines, without ever stopping to ask whether each one actually deserved to exist.
The market answered that question for us. Quietly. Brutally. The ones without a real reason to be there got fewer orders. Then none.
The lesson: if you don't believe in it at the point of creation, nobody else will either. You can't scale your way out of an empty centre. Trust me on that one, I tried.
Cape Town to the UK: what changes when you cross an ocean
I'm based in the UK now, working at Ouma. And look, the move matters to this story, so stay with me.
When you uproot yourself and land somewhere completely new, you stop seeing things on autopilot. You notice what people trust and why. You notice the brands that travel, the ones that mean something regardless of accent or postcode, and the ones that only ever worked in one room, for one crowd, because familiarity was quietly doing all the heavy lifting.
The UK market is different. More saturated. More sceptical. People here have seen enough brand promises evaporate that they've developed filter. A very good one. They're not hostile, they're just discerning. And honestly? That's the better market to be in if you're building something real. Discerning audiences reward honesty.
Cape Town taught me how to build fast. How to be scrappy. How to make eleven brands feel distinct with limited resource and a lot of adrenaline. The UK taught me how to make those instincts matter, how to translate raw experience into stories that hold up under actual scrutiny.
That's what moving does. It gives you range. And range is what separates the people who can talk about branding from the people who can actually tell you something true about it.
The oldest trick in the book
Here's what nobody in a marketing meeting wants to admit…
We didn't invent any of this. Not even close.
The mechanics of a great brand story are the exact same mechanics that made people stay up too late reading novels a hundred years ago. Same tension. Same character. Same moment where you lean in because something just... rings true.
Think about the books that lasted. Orwell. Hemingway. Steinbeck. They weren't the most polished writers of their era, they were the most honest. They wrote about real people feeling real things in language that didn't flinch. And readers, complete strangers who'd never met them, trusted them completely.
Wait. That's brand loyalty. That's literally just brand loyalty. It's just older than the internet.
The brands people genuinely love, the ones they'd actually miss if they disappeared tomorrow, understood this instinctively. They're not running campaigns. They're telling a story with a real character at the centre, a real conflict they're navigating, and a real reason to keep reading.
Patagonia isn't a jacket brand. It's a story about what we owe the planet, told consistently for decades, through every product and every decision. Innocent Drinks didn't build a smoothie empire on fruit content, they built it on a voice so specific and warm it felt like a letter from a mate.
The formula is ancient. Character. Conflict. Consistency.
What changed isn't the story. What changed is the number of places you have to tell it, and how fast people will catch you if the chapters don't match.
The attention economy lie
Here's what the industry sells you: reach enough people, often enough, with the right creative, and you win.
Here's what's actually true: you can reach millions of people with the wrong message and build absolutely nothing but noise.
We are living through the most expensive period of brand confusion in history. Media costs are up. Attention is fragmented. TikTok made everyone a publisher and nobody an authority. Brands are spending more than ever, and trusted less than ever.
Social media didn't create fake brands. It just put them in a spotlight and handed the audience a trapdoor.
The brands thriving in 2026 aren't the ones with the biggest budgets. They're the ones whose audience would actually miss them if they disappeared. That's the only metric that matters. Not your CPC. Not your ROAS. Not your follower count.
Would anyone grieve the loss of you?
You can study branding. Read every framework, take every course, sit in every workshop. You'll know the language. You'll talk about brand equity and archetypes and tone of voice until the room goes quiet.
But knowing the language isn't the same as having something to say.
The people who build brands that actually last, that earn real trust from real people, got there through living something first. Through failure. Through watching things not work and sitting with the discomfort of figuring out why.
And this is what I want the new generation of brand builders to hear, because I think we're genuinely losing it...
Your brand is your story. And you have to have lived enough of one to tell it.
Not a curated story. Not a founder myth polished for a pitch deck. The actual one, with the bad decisions and the pivots and the thing you built that quietly died and taught you more than anything that succeeded.
That's the raw material. That's what people connect to.
And here's what genuinely excites me right now, because amongst all the noise, something real is happening.
There's a twenty-three year old somewhere opening a coffee shop that isn't really a coffee shop. It's a love letter to their neighbourhood. It's a safe space for people who look like them. It's a Tuesday morning ritual for fifty regulars who'd be genuinely gutted if it closed. That's not a business plan. That's a story being told one cup at a time.
There's a kid building a clothing brand out of their bedroom in Leeds or Johannesburg or Lagos, not because they studied fashion, but because they couldn't find anything that looked like how they felt. So they made it. And now other people who feel the same way are finding them, because the thing is true. It reflects something real. And people can feel that, they always can.
That's branding. That's always been branding.
We are living in a moment where anyone can look like a brand in twenty minutes. A Canva template, a bio, a content calendar and you're live. And... look, that accessibility is genuinely brilliant. It really is. There's always a but, it's also created an entire generation of brands that are aesthetically fluent and emotionally empty.
I've seen it. You've seen it. We all clicked on something that looked incredible and felt absolutely nothing two seconds later.
The new generation has more tools than anyone before them. Better tools. Cheaper tools. But tools don't give you something to say. Only experience does. Only curiosity does. Only being willing to go somewhere uncomfortable, a new city, a failing business, a market you don't understand yet, and actually paying attention.
So move countries. Open the coffee shop. Launch the clothing brand. Start the thing that scares you. Build something that fails spectacularly and teaches you everything. Talk to people who don't think like you. Read the books written before anyone had heard the word content.
Because the brands that will matter, the ones people will actually rally around and talk about and defend to their mates, they won't be the most polished ones. They'll be the most honest ones. Built by people who had something real to say and were brave enough to say it.
The world doesn't need another brand.
It needs your story.
So put the Canva template down for a second. Go and live something. Then come back and tell us about it.
We'll be here. Probably arguing about fonts.
The bottom line
If you need proof that it works, look at the people who did it first.
In 1965, Bob Dylan walked onto the Newport Folk Festival stage and plugged in an electric guitar. The crowd, his crowd, the people who'd built him up, who called him the voice of a generation, booed him. Loudly.
He played anyway.
And that moment, that single decision to be what he was becoming rather than what everyone needed him to stay, that's a brand lesson that no workshop will ever teach you. He didn't hire a consultant. He didn't A/B test the reaction. He didn't post a 'we're evolving' announcement on social media. He just... moved. Honestly. Uncomfortably. Forward.
The crowd came with him eventually. They always do, when the thing is real.
Soooo....
Stop posting content that says nothing because saying something feels risky.
The brands that will matter in five years are the ones willing to be honest right now, about what they are, who they're for, and what they absolutely refuse to be. Even if the crowd boos. Especially if the crowd boos.
Great storytelling isn't a modern skill. It's the oldest skill there is. We just got distracted and forgot it was the whole point.
It doesn't take time to build a great brand in 2026.
It takes something to say. And the guts to say it when the room isn't ready.
Summary
Jaryn’s raw take explores why modern branding cannot survive on aesthetics, content volume or ad spend alone. Drawing from his experience building eleven food brands through Darth Kitchens in Cape Town, and later working in the more discerning UK market, he argues that lasting brands are built on honesty, conviction and lived experience. The piece challenges businesses to stop chasing visibility without substance, warning that audiences can sense when a brand has no real story, purpose or emotional centre. At its core, the blog makes the case that the strongest brands are not the most polished, but the most truthful, built by people with something real to say and the courage to say it.
FAQs
- Why does brand trust matter more than ad spend?
Brand trust matters more than ad spend because visibility alone does not create loyalty. A brand can reach thousands or even millions of people, but if the message feels hollow, inconsistent or disconnected from a real purpose, it will not build meaningful connection. Ad spend can amplify a brand, but it cannot replace the emotional substance, clarity and credibility needed to make people believe in it. - What makes a brand feel authentic?
A brand feels authentic when its story, values, voice and actions are aligned. Authenticity is not just about polished messaging or emotional content; it comes from having a clear reason to exist and consistently proving that reason through decisions, customer experience, communication and behaviour. Audiences are quick to recognise when a brand is simply performing a personality rather than living one. - Can a business grow without a strong brand story?
A business can grow temporarily without a strong brand story, especially through paid advertising, trends or short-term visibility. However, without a clear story or emotional centre, that growth is often difficult to sustain. A strong brand story helps people understand why the business exists, who it is for, what it stands for and why they should care beyond a single transaction. - Why do some brands look good but fail to build loyalty?
Some brands fail to build loyalty because they focus too heavily on aesthetics and not enough on attitude, meaning or trust. A polished visual identity, strong content calendar or consistent social media presence may attract attention, but loyalty comes from depth. If a brand has no clear point of view, purpose or emotional relevance, people may notice it but they are unlikely to miss it. - How does storytelling help build a stronger brand?
Storytelling helps build a stronger brand by giving people something to connect with beyond the product or service. The most memorable brands often have a clear character, conflict and consistent point of view. When a brand communicates honestly and repeatedly through a meaningful story, it becomes easier for audiences to understand, remember, trust and advocate for it. - What should businesses focus on before increasing their marketing budget?
Before increasing marketing budget, businesses should focus on clarifying what they stand for, who they are speaking to, why they deserve to exist and whether their message is genuinely meaningful. Paid media works best when it amplifies a strong foundation. Without brand clarity, audience understanding and a truthful story, increased ad spend may simply create more noise rather than stronger results.